Hey, Thank you for taking the time to leave a review for our product. We genuinely appreciate all kinds of feedback, whether it's positive or constructive criticism. It helps us with future product offerings! We understand there may have been another experience influencing your dissatisfaction. We'd love to discuss this further with you. Please reach out to our Customer Care team for assistance. Looking forward to hearing from you soon! Marion, Levi's Customer Support. Levi's US Customer Service

Hello there! Although we aim to provide a detailed Fit Guide and personalized 1:1 styling consultations through our customer service, the truth is that the same item can fit differently on different people. So, if you're having trouble finding the perfect fit, don't worry - it happens! Just let us know and we'll do everything we can to help you find the right pair for you We just wanted to let you know that we offer a 60-day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any more questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up Here, or check if you're already a member.