Hey Katie,   Thank you for taking the time to leave a review for our product. We genuinely appreciate all kinds of feedback, whether it's positive or constructive criticism. It helps us with future product offerings!   We understand there may have been another experience influencing your dissatisfaction. We'd love to discuss this further with you. Please reach out to our Customer Care team for assistance.   Looking forward to hearing from you soon!   Susan, Levi's Customer Support.    Levi's® Customer Service (U.S.) 800.872.5384 (Canada) 888.501.5384 levis.com Visit our Help Center Track your Order Here and sign up for SMS updates Become a RedTab™ Member Today for free shipping on all orders and free Happy Returns What’s your 501® Story?

Thanks for your feedback, it's super important to us! We totally understand your frustration and we'll make sure to pass this along to the people who design our clothes. Sometimes, something as small as a difference in fabric treatment, finishing or fabric composition can affect the way something looks, fits and feels! The same is true for photos — we try to represent the true color as faithfully as possible, but sometimes slight changes in light can make a big difference! We're always working to make our products as consistent as possible, and represent them as faithfully as possible, so we'll definitely flag this one. So you know, we have a 60-day return policy if you’re not satisfied with your product. And, you can always find more information at https://help.levi.com/hc/en-us, or start a chat with us on the bottom right of the help center if you’d like further assistance!