Thanks so much for reaching out. We understand your frustration and we’ll make sure it ends up in the right hands! The process of making clothes is a complicated one, and sometimes the smallest change in production can cause the exact shade of a wash or feel of the fabric to change slightly. We try our best to keep that from happening, but some batches of product can be a little different than others. The same is true for photos — we try to represent the true color as faithfully as possible, but sometimes slight changes in light can make a big difference! Either way, we’ll make sure to relay this to our designers and photographers. So you know, we have a 60-day return policy if you’re not satisfied with your product. And, you can always call us at 1- 800-872-5384 or start a chat with us in the “Ask Indigo” box on the bottom left of your screen if you’d like further assistance!

Thanks for getting in touch with us. We really appreciate it. We always do our best to ensure that our products look just like they do on our website, but sometimes it can be a bit tricky to represent colors accurately. There are many factors that can affect how colors look on different screens, like changes in production or differences in monitor settings. Rest assured that we will let our designers and photographers know about your concerns so that they can keep them in mind for future product photos. If you need to exchange your item for a different size, we've got you covered with our 30 day exchange policy! And the best part? It's completely free of charge! If you have any questions about the exchange process, our Help Center is a great resource. Lastly, if you're a Red TabTM member, you can take advantage of free shipping and returns. Not a member yet? You can sign up here, or check if you're already a member. Thanks again for reaching out to us! Marion, Levi's Customer Support. Levi's US Customer Service

Thanks for your feedback, it's super important to us! We’ll make sure it ends up in the right hands. Our designers carefully consider every detail when designing something, and every choice they make is for a reason, whether they’ve got functionality in mind, are trying to give our customers something they’ve been asking for, or are following their inspiration. That being said, the same pair of jeans will fit everyone a little differently! So you know, we have a 60-day return policy if you’re not satisfied with your product. You can always call us at 1-800- 872-5384 or start a chat with us in the “Ask Indigo” box on the bottom left of your screen if you’d like further assistance!

Thanks for your feedback, it's super important to us! We totally understand your frustration and we'll make sure to pass this along to the people who design our clothes. Sometimes, something as small as a difference in fabric treatment, finishing or fabric composition can affect the way something looks, fits and feels! The same is true for photos — we try to represent the true color as faithfully as possible, but sometimes slight changes in light can make a big difference! We're always working to make our products as consistent as possible, and represent them as faithfully as possible, so we'll definitely flag this one. So you know, we have a 60-day return policy if you’re not satisfied with your product. And, you can always find more information at https://help.levi.com/hc/en-us, or start a chat with us on the bottom right of the help center if you’d like further assistance!