Hey there, We're sorry to hear that your experience with our product didn't meet your expectations. At Levi's, we strive to deliver high-quality products that our customers love, and we're sorry that we fell short this time. So you know, we have a 60-day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up Here or check and see if you’re already a Member.

Hey, Tory! Thanks for reaching out. We're sorry we missed the mark and understand your frustration. We appreciate your feedback and hope to have the chance to make things right. Please don't hesitate to reach out if you need anything else. So you know, we have a 60-day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up Here or check and see if you’re already a Member.

Hey there, thanks for reaching out! At Levi's, we're dedicated to providing you with top-quality products that exceed your expectations. We apologize that we fell short this time around, and we appreciate the opportunity to make things right. We’re sorry to hear that you had to take advantage of our return policy — but that’s why we have one after all. So you know, we have a 60-day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up Here or check and see if you’re already a Member.

Thanks for your feedback, it's super important to us! We understand your frustration and we’ll make sure it ends up in the right hands. We’re happy to hear that you took advantage of our return policy — that’s why we have one! And so you know, you can always find more information at https://help.levi.com/hc/en-us, or start a chat with us on the bottom right of the help center if you’d like further assistance!

We're always looking to improve, so thanks for your feedback. Based on what you wrote, we think the best way to help directly. Please visit us at help.levi.com/hc/en-us, to start a chat with us on the bottom right of the help center if you’d like further assistance!