Thanks for your feedback, it's super important to us! We’ll make sure your feedback ends up in the right hands! Our designers carefully consider every detail when designing something, and every choice they make is for a reason, whether they’ve got functionality in mind or are following their inspiration. That being said, everyone has their own preferences and we understand that. So you know, we have a 60-day return policy if you’re not satisfied with your product. And, you can always find more information at https://help.levi.com/hc/en-us, or start a chat with us on the bottom right of the help center if you’d like further assistance!

Thank you for getting in touch with us, we sincerely appreciate your feedback. At Levi's, we strive to deliver products that exceed your expectations, and we regret that we fell short on this occasion. We completely understand your disappointment and value the opportunity to make things right.   We're sorry to hear that you had to utilize our 30 day return policy, but that's exactly why we have one. At Levi's, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30 day exchange policy for a different size, at no additional cost**. For more information or if you have any questions, please visit our Help Center. As a Red TabTM member, you can enjoy free shipping and returns. Sign up here or check if you're already a member to take advantage of this exclusive perk.   Susan, Levi's Customer Support.    Levi's US Customer Service

Thanks so much for reaching out. Sometimes, something as small as a difference in fabric treatment, finishing or fabric composition can affect the way something looks, fits, and feels! The same is true for photos — we try to represent the true color as faithfully as possible, but sometimes slight changes in light can make a big difference! We're always working to make our products as consistent as possible and represent them as faithfully as possible, so we'll definitely flag this one. So you know, we have a 60-day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up Here or check and see if you’re already a Member