Hi, Vol, Loyal Levi’s Fan! Thanks so much for reaching out. We try our best to make sure all of our product meets or exceed expectations–and we’re sorry we missed the mark here. We totally understand your frustration and appreciate the chance to make it better. So you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up here or check and see if you’re already a Member. Levi's US Customer Service

Hello John, We really appreciate you reaching out to us. Our team is committed to creating high-quality products that meet and exceed our customers' expectations, so we're sorry to hear that we fell short in your case. We understand your frustration, and we'd like to make it right. Also, just so you know, we have a 30-day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and returns. Levi's US Customer Service