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SELECTED ITEMS Details
FREE SHIPPING ON ORDERS OVER 399 DKK
FREE RETURNS ON ALL ORDERS Details
Returns
If you lose the original shipping label included in your parcel, you will be able to generate it here. It is only possible to create one label per order. If you later decide to make an additional return, please contact customer service for assistance.
Enter order details to print your return label.
How it works
Returns and exchanges can take up to 3 weeks to process.
Day 1
Customer drops off return/exchange parcel with return label at a nearby location.
Day 2-16
Your parcel in transit to our Distribution Center.
Day 3-16
Parcel scanned to start return/exchange. You’ll receive an email confirmation that we’ve received your parcel and started the return or exchange process.
Day 6-21
Return/exchange processed and credited to the original payment method. For exchanges, a new item will ship if available; if item is no longer in stock, we’ll credit your original payment method. Please note: it may take your bank or credit card up to 14 days to process your refund.
Return complete!
Return & Exchange Policy

We hope you'll love your Levi’s® purchase, but we’re happy to accept returns or exchanges within 28 days from the date of purchase.

We allow only one exchange per item. If the item is still not satisfactory after the exchange, you may return the item at that time.

Underwear items are final sale and may not be returned or exchanged.

Your refund will be credited to your original payment method used at time of purchase. You’ll receive an email confirmation that we’ve received your parcel and started the return or exchange process. It can take up to 14 days for your bank or credit card to process your refund. If you do not see a credit to your account after 14 days or more of receiving the email confirmation, please contact your bank or credit card for more information.

Currently items purchased from a Levi’s® retail store, Levi’s® outlet store or department store cannot be returned or exchanged by post. Items purchased from levi.com cannot be returned or exchanged at a Levi’s® retail store, Levi’s® outlet store or department store.

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