Returns
Shipping
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    Where do you ship and how much does it cost?
    We deliver to the United Kingdom, excluding the Channel Islands, the Isle of Wight, Guernsey, the Isles of Scilly and the Isle of Man. Our online shop is also available in France, Germany, Spain, Italy, Sweden, Denmark, Belgium, the Netherlands, Austria, Portugal, Ireland and Finland. Our delivery charge is £3.99 per order. We use an insured delivery service and aim to have your order with you within 2-4 working days. You will be delivered by Yodel., Finland, Switzerland and Norway.

    Region

    Delivery Option

    Delivery Window

    Delivery Charge

    Austria

    Standard Home Delivery (Post AT)

    3-5 business days

    5.99 EUR

    Belgium

    Standard Home Delivery (UPS)

    2-3 business days

    5.99 EUR

    Denmark

    Standard Home Delivery (UPS)

    3-5 business days

    46.00 DKK

    Finland

    Standard Home Delivery (UPS)

    4-7 business days

    5.99 EUR

    France

    Standard Home Delivery (Colis Privé)

    3-5 business days

    5.99 EUR

    UPS station

    3-4 business days

    5.99 EUR

    Levi’s Store Click & Collect

    3-4 business days

    5.99 EUR

    Express (UPS)*

    1-2 business days

    9.99 EUR

    Germany

    Standard Home Delivery by Deutsche Post

    2-3 business days

    5.99 EUR

    DHL parcel stations

    2-3 business days

    5.99 EUR

    Levi’s Store Click & Collect

    2-3 business days

    5.99 EUR

    Great Britain

    Standard Home Delivery (Yodel)

    3-5 business days

    3.99 GBP

    Collect + Stations

    4-5 business days

    3.99 GBP

    Levi’s Store Click & Collect

    4-5 business days

    3.99 GBP

    Express (UPS)*

    1-2 business days

    9.99 GBP

    Ireland

    Standard Home Delivery (UPS)

    4–6 business days

    5.99 EUR

    Italy

    Standard Home Delivery (UPS)

    3-4 business days

    5.99 EUR

    Netherlands

    Standard Home Delivery (Post NL)

    2-3 business days

    5.99 EUR

    Express (UPS)*

    1 business day

    9.99 EUR

    Norway

    Standard Delivery (BRING Pick up Point**)

    4-10 business days

    59.00 NOK

    Portugal

    Standard Home Delivery (UPS)

    4-6 business days

    5.99 EUR

    Spain

    Standard Home Delivery (Correos)

    4-6 business days

    5.99 EUR

    Sweden

    Standard Home Delivery (UPS)

    3-5 business days

    57.00 SEK

    Switzerland

    Standard Home Delivery (Swiss Post)

    3-6 business days

    4.99 CHF

    * Please find Express service details in below question.

    ** Delivery with BRING

    How does BRING pick-up points delivery work?

    Currently for Norway we only offer delivery to BRING pick-up points. On checkout we would ask you to select the BRING pick-up point location as per your convenience.

     

    How will I know when my order is ready for pickup?

    Once you have successfully placed and paid for your order, your item(s) will be processed and shipped to your chosen BRING pick-up location. Once the order is delivered to the selected BRING pick-up point location, you will receive an email and/or SMS. Parcels can be collected  Monday through Saturday. We request you to pick up your order within 11 days.

     

    What do I need to take when I collect my parcel?

    Please take your “Ready for collection” email or SMS from BRING and proof of ID with you to collect your parcel

     

    When making a collection, what ID is accepted?

    We accept the following forms of ID:

    - Driving License/Photo ID
    - Valid Passport
    - Credit/Debit Card
    - Utility Bill

     

    Can someone else collect my order on my behalf?

    Yes, it is possible for someone to collect your parcel on your behalf. v.
    They must have your “Ready for Collection” email, or SMS from BRING.

     

    How long will I have to collect my parcel?

    We will hold at your parcel for 11 days before being returned. If your parcel is returned to us it will be processed as a return and a refund will be issued. You may still be charged for the delivery cost.

     

    What if I want to return an item I have collected from a BRING pick-up point location?

     A return label will be included in the box, which can be dropped off at any BRING pick up location 

     

your order
  • +
    How do I know that my Levi’s® jeans are the real deal?
    We want to protect the integrity of our amazing brand, so Levi Strauss & Co. is committed to enforcing its trademark and property rights in order to prevent the sale of counterfeit products bearing its trademark or designs. However, we’re aware of counterfeit Levi’s products in the marketplace. In order to avoid purchasing a counterfeit item, we recommend that you purchase your jeans from Levi.com or from one of our authorized Levi’s dealers.
    Characteristics of counterfeit products will vary on a case by case basis, but there are two trademarks of genuine Levi’s jeans:
    1. The Tab Device trademark on the back right pocket
    2. The Arcuate Stitching Design trademark (or “double arcs) on the back pockets
    Want to know about how we create Levi’s products? click here
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